Refund & Cancellation Policy
Refunds for Coaching
At the scheduled appointment time, the Client agrees to join the Zoom call and begin the session. The Coach and client commit to start and finish each session on time. If the client is more than 10 minutes late for a coaching session, the Coach will assume the session is cancelled and the client will receive a refund of 50% of their session fee.
Cancellations & Reschedules
All sessions must be rescheduled or canceled at least 24 hours prior to appointment. If the session is not rescheduled or cancelled 24 hours prior, a 50% refund will be received, and a new session will need to be booked. (Monthly package cancellations determined upon request) To reschedule or cancel, [to reschedule or cancel an appointment please email us at evelina@painthing.co.uk]